How ShipWorldWides handles business and shipment data.
This policy explains what information we collect, how we use it to provide fulfillment and cross-border logistics services, and the choices customers have when working with ShipWorldWides.
Information we collect
We may collect account details such as name, company, email address, phone number, billing information and login activity. When we manage logistics work, we may also process product names, SKU details, carton information, warehouse instructions, order files, recipient addresses, tracking numbers, customs-related details and support messages.
We collect website usage data such as device type, browser, pages viewed, referral source and approximate location so we can maintain site performance, security and service quality.
How we use information
ShipWorldWides uses information to create accounts, respond to quote requests, plan fulfillment workflows, receive and store inventory, prepare shipments, coordinate carriers, provide customer support and improve our website and logistics services.
- To verify account access and keep operational records accurate.
- To process order, warehouse, shipping and marketplace preparation instructions.
- To communicate service updates, exceptions, billing questions and support responses.
- To improve route planning, warehouse processes and customer experience.
Security and retention
We use administrative, technical and operational safeguards designed to protect information from unauthorized access, loss or misuse. No system is perfect, but we limit access to the teams and providers that need information for legitimate work.
We keep business and shipment information for as long as needed to provide services, meet legal or tax requirements, resolve disputes and maintain operational records.
Your choices
You may ask us to review, correct or delete certain account information where applicable. Some shipment, billing or compliance records may need to be retained for legal, security or operational reasons.
By using ShipWorldWides services, you confirm that you have authority to provide customer, recipient, shipment and product information needed for the requested logistics work.
Contact ShipWorldWides for data or account questions.
Our team can help clarify how information is used across quote requests, fulfillment workflows and shipment operations.